FAQ
Find answers to common questions about our services.
Birth certificate processing usually takes 3-5 business days, depending on the completeness of submitted documents. We will provide more details during the application process.
Yes, we handle data changes such as name or address updates on the Family Card. Please bring supporting documents like marriage certificates or statements.
The cost of a Residence Certificate is Rp 1, per sheet. This fee may change according to current policies, please confirm during application.
To apply for a Financial Hardship Certificate, fill out the available form at the office and attach supporting documents such as bank statements or RT/RW statements. The process will be completed in 3-5 days.
Yes, the Business Certificate applies to all types of businesses, whether small or large scale. We adjust procedures according to your business needs.
If there is an error in the death certificate, we will correct it through the data correction procedure. You need to bring the original documents and fill out the correction form.
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